CVS Caremark is the Pharmacy Benefits Manager and mail order vendor for MVP's Medicare Advantage plans with prescription drug coverage. This means they process your prescription drug claims. You do not need to go to a CVS/pharmacy for your prescriptions—you can fill your prescriptions at any pharmacy that contracts with MVP, including all major pharmacy chains.
If you have questions about your prescription drug coverage, CVS Caremark Customer Care is available 24 hours a day, seven days a week at 1-866-494-8829 (TTY: 711).
CVS Caremark Mail Service Pharmacy
You can save money on drugs you take regularly. By using the CVS Caremark Mail Service Pharmacy, you receive a three-month supply of your prescriptions for two co-pays*. Your medications are delivered directly to your home and standard shipping is free.
• Check the Formulary to see if your drug can be filled by mail order. Drugs that are not available via mail have an NM in the Requirements/Limits column.
• Ask your doctor to send a prescription for a 90-day supply of your medication.
• If you have not used the CVS Caremark Mail Service Pharmacy and your doctor sends in a prescription for you, Medicare requires that you give CVS Caremark authorization before they will mail your medication. Consent is not needed for future mail order prescriptions, unless the co-pay for a prescription is more than $250.
• Your medication will usually arrive within 7-14 days after CVS Caremark receives your prescription.
To order refills, Sign in/Register to your MVP online account and select Pharmacy (CVS Caremark) or call CVS Caremark Customer Care is at 1-866-494-8829 (TTY: 711), 24 hours a day, seven days a week.
*BasiCare, WellSelect, and GoldSecure members pay 100% for drugs in Tiers 3-5 until your yearly deductible is met.
CVS Specialty Pharmacy
CVS Specialty Pharmacy provides select specialty drugs for complex medical conditions, delivered to your home. Visit www.CVScaremarkspecialtyrx.com for more information.
Last updated: October 2017