Already an MVP Medicare member?
Start with your ID card!
The best way to reach the appropriate MVP representative is to call the phone number on the back of your Member ID card.
MVP Medicare Customer Care Center
Monday - Friday
8 am - 8 pm (EST)
From Oct. 1 - Feb 14, call seven days a week, 8 am to 8 pm. Or, use the MVP Customer Care Contact Form
220 Alexander St.
Rochester, NY 14607
24/7 Nurse Advice Line
Phone: 855 853-4852
Not an MVP Medicare member yet?
MVP Medicare Product Advisors
Monday - Friday, 8 am - 8 pm (EST)
Connect with an online representative through our Live Chat feature.
Last updated: October 2017