MVP Medicare Advantage Plans
GoldValue with Part D (HMO-POS), Preferred Gold with and without Part D (HMO-POS), GoldSecure (HMO-POS), Gold PPO with Part D (PPO), BasiCare with Part D (PPO), and WellSelect with Part D (PPO) plan members select the New York or Vermont county where you live*:
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*Not all MVP Medicare Advantage plans are offered in all counties throughout New York and Vermont.
Rochester/BuffaloRegion: Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Seneca, Steuben, Wayne, Wyoming, or Yates counties in New York.
Capital District Region, Southern Tier Region: Albany, Broome, Cayuga, Chenango, Columbia, Cortland, Essex, Fulton, Greene, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Tioga, Tompkins, Warren or Washington counties in New York.
Central New York Region and Vermont Region: Herkimer, Madison, Oneida, Onondaga, Oswego, or Otsego counties in New York; or Addison, Bennington, Chittenden, Lamoille, Rutland, or Washington counties in Vermont.
Hudson Valley Region: Dutchess, Orange, Putnam, Ulster or Westchester counties in New York.
Last Updated: October 2017
MVP Medicare Customer Care Center
Monday - Friday
8 am - 8 pm (EST)
From Oct. 1 - Feb 14, call seven days a week, 8 am to 8 pm
MVP Medicare Product Advisors
Monday - Friday, 8 am - 8 pm (EST)
220 Alexander St.
Rochester, NY 14607
24/7 Nurse Advice Line
Request a Coverage Determination or Formulary Exception
Phone: 855 853-4852
MVP Health Plan, Inc. is an HMO-POS/PPO/MSA organization with a Medicare contract. Enrollment in MVP Health Plan depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium.
The Formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next. Out-of-network/non-contracted providers are under no obligation to treat MVP Health Plan members, except in emergency situations. For a decision about whether we will cover an out-of-network service, we encourage you or your provider to ask us for a pre-service organization determination before you receive the service. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Medicare beneficiaries may also enroll in Preferred Gold HMO-POS, GoldValue HMO-POS, GoldSecure HMO-POS, Gold PPO, BasiCare PPO, and/or WellSelect PPO through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov.